Terms of service

Welcome to Heritage Threads. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Products & Information
We make every effort to display accurate product descriptions, images, sizes, colours and prices. However, slight variations in colour may occur due to screen settings or photography.

2. Orders
Once an order is placed, you will receive an order confirmation. We reserve the right to cancel or refuse an order in case of incorrect pricing, stock availability, payment issues, or suspected fraudulent activity.

3. Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR). Payments may be made through the payment methods available at checkout, including online payment and Cash on Delivery (where available).

4. Cash on Delivery
For COD orders, payment must be made at the time of delivery. We may contact you to confirm your COD order before dispatch.

5. Shipping & Delivery
Orders will be shipped to the address provided by the customer at checkout. Delivery timelines may vary depending on the location and courier service.

6. Returns & Refunds
Returns, exchanges and refunds are subject to our Refund & Return Policy. Please review that policy before placing an order.

7. Cancellation
Orders may be cancelled before dispatch, subject to our cancellation policy. Once an order has been dispatched, cancellation may not be possible.

8. Customer Information
Customers are responsible for providing accurate name, phone number, email address and delivery details while placing an order.

9. Changes to Terms
Heritage Threads reserves the right to update these Terms of Service from time to time. Any changes will be posted on this page.

10. Contact Us
For any questions regarding these Terms of Service, please contact us through the contact details provided on our website.